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service-mapping

Official

Validate and map ServiceNow ITOM topologies.

Software Engineering#dependencies#discovery#topology#service-mapping#cmdb#servicenow
AuthorHappy-Technologies-LLC
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This skill helps IT teams reliably discover, validate, and optimize business service maps in ServiceNow ITOM, ensuring accurate topology and dependency data for efficient impact analysis.

Core Features & Use Cases

  • Discover and view business service topologies and their health status.
  • Identify unmapped or orphaned CIs and analyze dependency chains for impact assessment.
  • Review and troubleshoot discovery patterns to improve map accuracy and change readiness.

Quick Start

Load the ServiceNow ITOM service-mapping skill and run a topology discovery to validate the current service map.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: service-mapping
Download link: https://github.com/Happy-Technologies-LLC/happy-servicenow-skills/archive/main.zip#service-mapping

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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