taro-play-runner
CommunitySelect and execute the right customer success play
Content & Communication#customer success#account strategy#outreach drafting#renewal readiness#taro play execution#play selection#escalation guardrails
Authort0ddc3by
Version1.0.0
Installs0
System Documentation
What problem does it solve?
It solves the problem of choosing and running the correct TARO (Trigger, Action, Resource, Outcome) customer success play for a specific account situation so you get execution-ready outreach and plans instead of generic suggestions.
Core Features & Use Cases
- Situation-to-play selection: Matches a described account situation (or an explicit play request) to the most appropriate configured TARO play, with rationale.
- Contextualized play execution outputs: Produces customer-ready deliverables such as email drafts, meeting agendas, talking points, and action plans calibrated to the play and account context.
- Safety and governance guardrails: Enforces trigger confirmation, avoids leaking internal risk/health details in customer-facing output, and routes escalation steps according to the configured escalation matrix.
Quick Start
Use the skill by telling the system: "/csm:taro-play-runner --situation at-risk-intervention Acme Corp".
Dependency Matrix
Required Modules
None requiredComponents
references
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: taro-play-runner Download link: https://github.com/t0ddc3by/claude-for-customer-success/archive/main.zip#taro-play-runner Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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