wr-itil:work-problems

Batch process ITIL problem tickets automatically by looping through backlog items sorted by WSJF priority, applying the manage-problem workflow iteratively until no actionable items remain. It operates in AFK mode, resolving interactive decisions with safe defaults and reporting progress.

WSJF priority sequences ITIL backlog items by weighted shortest job first to maximize value delivery. The governance workflow processes highest-priority problem tickets first, applying scaffold intake checks and audit trails to enforce compliance throughout the batch loop.

Handle interactive prompts during automated problem ticket resolution by enabling AFK mode, which safely defaults interactive decisions and reports per-iteration progress. Outstanding design questions are surfaced only when needed, allowing the orchestrator to continue batch processing uninterrupted.

Automate ITIL problem management without manual intervention by running the batch processor in AFK mode. It autonomously applies the manage-problem workflow to each WSJF-ranked ticket, handling upstream-blocked scenarios and governance gates before returning a final ALL_DONE signal when complete.

When an ITIL problem ticket is blocked by upstream dependencies, the batch processor detects the upstream-blocked scenario and handles the stop condition gracefully. It surfaces outstanding design questions and reports per-iteration progress so you can resolve blockers before the next loop.

This ITIL problem workflow supports governance by coordinating intake scaffold checks, design-question surfacing, and retro or outbound audit trails. It enforces compliance gates throughout the batch loop and returns a final ALL_DONE signal upon completion.