value-statement

Generate evidence-based value statements from realized account outcomes.

58|21|Updated May 15, 2026
One-click install
npx skills add https://github.com/t0ddc3by/claude-for-customer-success --skill value-statement
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: value-statement
Source: https://github.com/t0ddc3by/claude-for-customer-success/tree/main/csm/skills/value-statement
Command: npx skills add https://github.com/t0ddc3by/claude-for-customer-success --skill value-statement

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

This Skill generates an evidence-based value statement that explains what value an account has realized, aligned to the customer’s success criteria and ready for specific audiences.

Core Features & Use Cases

  • Customer value narrative: Produces a customer-facing value story that leads with outcomes, uses the customer’s business language, and avoids internal signals.
  • Internal value analysis: Produces an internal version with health signals, expansion context tagged for internal use, and source annotations for claims.
  • Executive brief: Creates a short, prose-forward C-level summary with 2–3 headline outcomes.
  • AE handoff package: Packages realized value plus qualified expansion signals for commercial follow-up.

Quick Start

Use csm.value-statement to generate an internal and customer-ready value story for Acme Corp by running: "/csm:value-statement Acme Corp".

Frequently Asked Questions about value-statement

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I build an evidence-based value narrative for a QBR?

To build an evidence-based value narrative for a QBR, generate a customer-facing value story that leads with realized outcomes, uses the customer's business language, and aligns with their success criteria. This separates internal analysis from customer-ready output.

What is an evidence-based value statement in customer success?

An evidence-based value statement in customer success translates realized outcomes into audience-appropriate narratives. It enforces success-criteria alignment, evidence sourcing, and staleness handling to explain what value an account has actually realized.

How do I prepare executive communications for renewal conversations?

To prepare executive communications for renewal conversations, generate a short, prose-forward C-level executive brief. This brief highlights two to three headline outcomes aligned with the customer's success criteria using their business language.

Can I create an AE handoff package that includes expansion signals?

Yes, you can create an AE handoff package that packages realized value plus qualified expansion signals for commercial follow-up. It enforces an internal and customer firewall, ensuring expansion context is tagged strictly for internal use.

Does the value statement generator separate internal analysis from customer-facing output?

Yes, the value statement generator separates internal analysis from customer-facing output across internal, customer, exec-brief, and ae-handoff modes. Internal versions include health signals and source annotations, while customer versions avoid internal signals.